Effective Date: July 1, 2025
Rapid Emergency System (“we,” “our,” “us”) values your privacy. This policy explains how we collect, use, and protect your information when you use the Get RapidShield mobile application (“App”). By using the App, you agree to this policy.
1. Information We Collect
We may collect:
- Personal Information – name, contact details, and emergency contacts.
- Location Data – to dispatch emergency assistance.
- Device & Usage Data – technical details to improve app performance.
2. How We Use Your Information
Your data is used to:
- Deliver emergency response services.
- Improve and maintain the App.
- Communicate important updates or service alerts.
3. Sharing Your Information
We may share your information with:
- Emergency responders and relevant service providers.
- Legal authorities when required by law.
We do not sell or rent your personal information.
4. Data Security
We use encryption, secure servers, and access controls to protect your data, but no method is 100% secure.
5. Data Retention & User Control
We keep your information only as long as necessary for our services or as required by law. Contact us to request access, correction, or deletion of your data.
6. Children’s Privacy
The App is not for individuals under 13. If we learn we have collected a child’s information, we will delete it promptly.
7. Third Party Services
We may link to external services (e.g., payment processors, map providers). Their privacy practices are separate from ours.
8. Policy Updates
We may update this policy and will notify you via the App or email. Continued use after updates means you accept the changes.
9. Contact Us
Rapid Emergency System
Email: support@rapidemergencysystem.com
Phone: +234 810 107 0552
Lagos, Nigeria